From ACH and check transactions, to wire transfers and real-time payments, we’ve monitored the flow of billions of dollars. And it has been account holders – not the financial institutions offering our services – who have stopped nearly a billion dollars in fraud.
We’ve proven that fraud prevention doesn’t have to be a costly proposition or cause friction with your customers/members. In fact, the visibility, convenience and control available to account holders aids our clients in attracting new deposit relationships, retaining existing customers, meeting compliance objectives and so much more.
In our digital world, your account holders should never have to call or walk into your branches to dispute a fraudulent transaction. Your staff shouldn’t have to spend time and effort monitoring suspicious transactions, setting up ACH blocks or filters, juggling multiple vendor relationships to offer check positive pay, making judgment calls or client phone calls to verify suspicious transactions, or handle disputes manually, especially not in the lobby with frustrated customers/members.
Strategic-thinking financial institutions who’ve partnered with ACH Alert are transforming fraud prevention from a cost center into a new source of non-interest fee income, all while dramatically improving the customer/member experience.
